Frigidaire IQ Modulating Gas Furnace and Ductwork Design and Installation Testimonial, Muskoka, March 2011
Frigidaire IQ Modulating Gas Furnace and Ductwork Design and Installation Testimonial, Muskoka, March 2011
Chip, March 6th 2011
As my new furnace is humming away in the background I thought I’d share some comments with you regarding my experience with your company staff.
I have been living in Muskoka full time now for five years in a home that was intended to be a retirement cottage by the former owners. My only heat source was a gorgeous but inefficient stone fireplace and my very expensive electric baseboard heaters. A fireplace insert has provided the majority of my heat but when the temperature drops to -28 C it just doesn’t quite keep up. About a month ago I’d finally grown tired of hauling wood in every day and walking around the house in a sweater and down vest. I decided to make the plunge and get bids on a gas furnace.
Long story short, your quote wasn’t the cheapest but Ryan came to my home and ultimately presented the most professional quote by far. He was terrific. I provided him building plans. He answered all my questions. Later that day I had an extremely detailed quote including a scale drawing of my floor plan identifying all the heat registers and cold air return locations. Your competition was CimateAir in Barrie and The Sarjeant Co. in Bracebridge. My ultimate decision was based 100% on Ryan and his professional quote.
The installation crew arrived a week ago. Remember that I needed not only the furnace but all the duct work as well. My home doesn’t have a basement but a good sized crawl space instead which made the install much more challenging. The two man crew did an amazing job. Their work was top notch. They were true craftsmen and they were very respectful of my home. They made every effort to reduce the amount of dirt and dust created by cutting the vent holes in my floors. Two rooms have ceramic tile and my entrance is Chinese slate. They cut the 4″ x 10″ holes in the tile, slate and maple hardwood without damaging a single tile or floor board.
When the job was nearing completion they even organised the final inspection for me. I am extremely happy with the furnace and your staff right down to Sandra in accounting. Ryan offered some attractive financing but I decided to take care of it with a credit card which I could do over the phone with Sandra. The factory warranty is awesome and your supplemental warranty provides all the peace of mind I could want.
In conclusion, I’m very impressed with your company and the people who represent you.
Thank you,
James Telford
James Montgomery Telford
