Archive for the ‘Uncategorized’ Category

Testimonial from Muskoka WaterFurnace Geothermal customer

Sunday, April 25th, 2010

Great report, from a recent Muskoka WaterFurnace Geothermal  residential installation, for our customer:



April 12th 2010: Muskoka Geothermal WaterFurnace Design & Installation

Feedback
Quality of Installation 5
Professional Image of Contractor 5
Courteous/Friendly
On-Time for Appointment 5
Responsiveness to Questions 5
Product Performance
Overall Experience of Your Recent Purchase
Would You Recommend Us To Others Yes
Would You Recommend This Brand to Others
Optional Feedback
Did your customer service representative explain how to operate and maintain your new system? Yes
Did your new system require a callback? No
If yes, was your problem resolved?
Were you offered consumer financing? No
If no, would you have been interested? No
Were you offered a service agreement to help maintain your system the season? Yes
If yes, did you purchase an agreement? Yes
Do you wish a phone call from our customer service department? No

Don Zacher, Muskoka April 2010

Why every home should have a Heat Recovery Ventilator

Friday, April 23rd, 2010


Feds look into Canada’s killer homes

Every year, 2,000 die from radon exposure. Is it in your home?

by Michael Friscolanti on Monday, February 9, 2009 12:49pm - 9 Comments

Feds look into Canada’s killer homes

Your life savings are vanishing, your job is in jeopardy, and the repo man has already visited some of your friends and relatives. Now here’s the really bad news: your beloved home—the one you’re desperately trying to save from foreclosure—may actually be killing you (and not because of the mortgage payments).

The culprit? Radon: a tasteless, odourless, invisible gas that lurks in cellars and crawl spaces and is the second-leading cause of lung cancer, next to smoking. Every year, up to 2,000 Canadians die a premature death because their homes—unbeknownst to them —are loaded with tiny radioactive particles.


This nasty little gas is hardly new (scientists have been studying its fatal side-effects for more than a century), but the federal government is suddenly anxious to find out which neighbourhoods are most at risk. Over the next two years, Health Canada plans to spend almost $1 million testing 18,000 randomly chosen homes, with the end result being an online “radon potential map” that pinpoints possible danger zones. “Radon is the largest source of radiation exposure for most Canadians,” says Jack Cornett, a ministry spokesman. “But we are concerned that there is a real lack of awareness about it.”

Here’s what Health Canada wants you to know: first, don’t panic. Radon is a naturally occurring gas released by uranium decay in the soil, and the experts believe that only 2.5 per cent of all homes contain “unsafe” levels (more than 200 becquerels per cubic metre). Second, if you’re still nervous, conduct your own test. Do-it-yourself radon kits cost as little as $50 at the local hardware store. Third, seal all the cracks in your basement floor. Radon loves to seep through those crevices.

Oh, and don’t smoke cigarettes. Apparently that causes lung cancer, too. MOST IMPORTANT: INSTALL A HRV!! SEE:http://www.lifebreath.com/en/consumer/products/residential/hrv/


Grants for energy savings for your Muskoka home or cottage

Tuesday, April 20th, 2010


HOME ENERGY SAVINGS

Energy Home SavingsIMPORTANT NOTICE

On March 31, 2010, the federal government announced funding cuts to theecoEnergy Retrofit Homes Program.

The Government of Ontario is committed to encouraging conservation, and will continue efforts to help residents achieve their home energy efficiency goals.

The following information is provided to help answer some of your questions about how this announcement might affect you. Please visit this website again in the future for updates.

1. What effect does this announcement have on the Ontario Home Energy Savings Program (HESP)?

Due to the sudden nature of the federal announcement to cancel a partnership program, Ontario is reviewing its options to create and deliver effective conservation programs to Ontarians. Until such time a decision is made and notice given, Ontario will continue to fund new pre-retrofit audits. This means we will continue to pay 50% of your home’s audit, up to $150. Audits will qualify you for up to $5,000 in provincial retrofit grants. Please continue to check back here for further information and updates.

2. Can I still enter the federal ecoENERGY-Retrofit program?

No. Effective March 31, 2010, the federal program is not accepting new bookings for pre-retrofit evaluations.

Only the homeowners who have already booked or completed a pre-retrofit evaluation remain eligible to apply for a federal retrofit grant.

3. I have already booked a pre-retrofit. Will I still be able to go ahead?

Yes. Homeowners who scheduled pre-retrofit evaluations by March 31, 2010 remain eligible to apply to the program (both HESP and ecoENERGY). However, homeowners are reminded that they are required to complete their renovations and follow-up with a post-retrofit evaluation and submit their application by March 31, 2011.

4. I have already had a pre-retrofit energy evaluation. What is the deadline for applying for a grant?

The deadline for applying for a grant is 18 months from the time of the pre-retrofit evaluation or March 31, 2011, whichever comes first. Homeowners who have completed the eligible work under the ecoENERGY Retrofit – Homes program within their 18-month period or before March 31, 2011, (whichever comes first) are eligible for a grant. However, it is suggested that you complete your energy upgrades well in advance of the deadline in order to allow enough time for your post-retrofit evaluation.

5. I have more questions about the recent changes to the federal ecoENERGY Retrofit – Homes program. Who should I contact?

Please call Natural Resources Canada at 1-800-O-CANADA (1-800-622-6232). The call agents from the federal program will be able to provide you with more information.

Carbon Monoxide: How do I keep it out of my home?

Wednesday, April 7th, 2010


Keep Carbon Monoxide Out of Your Home

woman smelling flowers


Carbon monoxide (CO) is a harmful gas that has no colour, smell or taste.

CO forms whenever you burn fuel such as propane, natural gas, gasoline, oil, coal and wood. It is also contained in second-hand smoke. If furnaces, fireplaces, gas stoves or water heaters are improperly installed, or if they malfunction, they can release CO into your home.

What Are the Health Effects?

CO can cause health problems before people even notice that it is present.

When you breathe in CO, it reduces your body’s ability to carry oxygen in the blood.

Even at low levels of exposure, CO can cause headaches and make you feel tired. The health effects at higher levels can be much more serious and can even lead to death.

How do I know if I Have a Problem?

CO can be detected only with a carbon monoxide detector.

What Can I Do?

  • Maintenance is the key!
    • There is no substitute for good maintenance of fuel-burning appliances because CO detectors may not detect low levels of CO that can, over time, have effects on your health.
    • Make sure appliances such as furnaces, fireplaces, gas stoves and water heaters are well maintained and inspected by a professional at least once a year.
  • Get a CO detector!
    carbon monoxide detector
    • Put at least one carbon monoxide (CO) detector in your home. A smoke alarm helps protect against fires, but will not warn you of potentially harmful carbon monoxide in your home. It is important that you have a carbon monoxide detector in your home as well as a smoke alarm.
    • Install a Canadian Standards Association (CSA) certified CO detector with an audible alarm to warn you of high CO concentrations in your home. The most important place to install a detector is in hallways, outside of sleeping areas. Make sure to follow the manufacturer’s suggestions on how to install and use the detector, and when it needs to be replaced. You can use a marker to remind yourself when it was installed and when it should be replaced.
  • Leave it outside!
    • Never use a barbecue indoors.
    • Don’t use kerosene or oil space heaters or lamps in enclosed areas unless they’re specifically designed for indoor use.
  • No idling indoors!
    • Don’t let vehicles idle in the garage, even when the garage door is open.
    • Never run gas-powered lawnmowers, trimmers, snow blowers or other machines in the garage.
    • Keep the door between your house and the garage closed.

INSTALL A HEAT RECOVERY VENTILATOR

Eco-Energy Grants revised

Thursday, April 1st, 2010

***As of April First 5PM the federal portion of the Eco_energy grants no longer apply:



Notice of Operational Changes to the ecoENERGY Retrofit- Homes Program

After launching the ecoENERGY Retrofit – Homes Program in 2007, the Government of Canada expanded the program’s budget under the Economic Action Plan to a total of $745 million. To ensure the ecoENERGY Retrofit – Homes Program operates within its existing budget, effective today, the program is no longer accepting new bookings for pre-retrofit evaluations.  We will continue to approve grant applications from the over 300,000 eligible homeowners right up to March 31, 2011 — that is in addition to nearly 300,000 we have already processed.

We emphasize the following:

    • Effective today (March 31, 2010), the program is not accepting new bookings for pre-retrofit evaluations. Confirmation of these bookings through a CID must be made prior to 5pm EST, Thursday April 1, 2010.  At this time, the ecoENERGY Retrofit - Homes program will no longer be issuing CID’s for appointments for federal grant eligible pre-retrofit evaluations.

    • The program is confident that all eligible homeowners who previously entered the program by scheduling or completing a pre-retrofit evaluation will still have the opportunity to apply for and receive a grant.

    • Most provinces and territories have developed their own energy efficiency programs for homes and the Government of Canada will continue to process applications for those complementary programs.

    • Previous program participants will no longer be permitted to apply for re-entry to the program and submit a second grant application. Program participants who have already registered, and been approved, for program re-entry will have until Mar 31, 2011, or 18 months from the date of their re-entry (whichever occurs first) to undertake the additional qualifying retrofits, obtain the second post-retrofit evaluation, and apply for the program grant.

Issuance of CID’s for Appointments For Federal Grant Eligible Pre-Retrofit Evaluations (D’s)

The program is confident that all eligible homeowners already having an assigned CID for a pre-retrofit evaluation will still have the opportunity to apply for and receive a grant.

Please note the following:

      • Effective 5pm EST on Thursday April 1, 2010, NRCan will no longer be issuing CID numbers. The online CID application will no longer be accessible.
      • Pre-retrofit files not including a valid CID number will be ineligible for an ecoENERGY Retrofit - Homes grant.
      • Other aspects of the administration of the ecoENERGY Retrofit Homes program will continue until March 31, 2011.

Since October 2009, NRCan has mandated that Service Organizations obtain a CID prior to confirming an appointment booking with a homeowner. Service Organizations will be solely responsible to homeowners for any appointment bookings confirmed prior to obtaining a CID.  Files not including a valid CID number will still be transferred to program partners in accordance with established data transfer agreements and homeowner consent, but will not be eligible for an ecoENERGY Retrofit - Homes grant.

Muskoka Heating Cooling Best Warranty in the Industry!

Thursday, March 4th, 2010

Worry-Free Warranty

Because of the quality we build into every WaterFurnace product,

WaterFurnace Worry-Free Warranties are among the best you will ever find!

Designed to provide you with years of coverage and protection, our Worry-Free Warranties are a great complement to the quality built into your WaterFurnace system. Using extensive quality assurance procedures, our units are built by skilled technicians to exacting specifications and thoroughly tested to ensure reliability. As a result, we’re able to provide you with the finest warranty coverage so you can rest easy knowing that your system is protected for years of worry-free operation, energy savings and quiet comfort. Our warranty coverage is more than a piece of paper… it is peace of mind.


Great Warranties on Great Products


We’re so confident in the reliability of our units, our standard warranty provides you with protection for a minimum of 5 years, and 10 years on our high-end products. Our program covers all unit parts and any WaterFurnace accessories included as part of the system, including Intellizone systems, thermostats and flow centers. In addition, your WaterFurnace dealer receives a labour allowance to offset labour expenses which may be incurred in the unlikely event of a failure. We are confident you’ll be happy with our standard warranties. But because our customers have varied needs and budgets, we offer several optional warranties that, if selected, can reduce the cost of the system. Discuss the options with your WaterFurnace dealer to determine which warranty best fits your needs.

Note: WaterFurnace accessories are covered for the same term as the unit coverage.
* Coverage period begins upon ship date from WaterFurnace International, or when unit is registered.


Product Standard Coverage Option 1 Option 2
Envision
EW Series®
ES Split®
Premier®
Synergy3D®

10 Year Equipment, Parts and Labour Allowance

Accessories, 5 years Parts and Labour Allowance

5 Years All Parts
Accessories and
Labour Allowance
1 Year All Parts
and Accessories;
5 Years on Compressor

OPA Every Kilowatt Counts Grants for your Muskoka Home or Cottage heating or cooling energy savings

Friday, February 12th, 2010
  1. What is the Cool Savings Rebate Program?
  2. What is the goal of the Cool Savings Rebate Program?
  3. How does the Cool Savings Rebate Program work?
  4. When does the Cool Savings Rebate Program start and end?
  5. What is the deadline for submitting my rebate claim?
  6. My new equipment was installed before January 1, 2010. Are the rebates retroactive?
  7. Who is eligible to receive the rebates?
  8. What are the terms of the $125 eligible ECM-equipped furnace installation offer?
  9. What’s an ECM Motor?
  10. Do oil, natural gas and propane furnaces qualify?
  11. Why do electric furnaces no longer qualify for a rebate?
  12. How do I know if the furnace equipment I am purchasing qualifies for the rebate?
  13. What are the terms of the $25 programmable thermostat rebate?
  14. What’s a programmable thermostat?
  15. What are the benefits of installing a programmable thermostat?
  16. I already have a programmable thermostat, but it’s old and I’d like to replace it. Am I eligible for the rebate?
  17. Why can’t customers who have an existing programmable thermostat get the $25 rebate for installing a new unit?
  18. If I purchase and install a programmable thermostat myself, can I get the rebate?
  19. Why doesn’t the Cool Savings Rebate Program allow customers to buy and install programmable thermostats themselves?
  20. Why doesn’t the Cool Savings Rebate Program offer rebates for customers installing new air conditioning systems?
  21. What are the terms of the $250 ENERGY STAR® qualified CAC system replacement offer?
  22. What are the terms of the $400 rebate to customers for the purchase of a replacement stand-alone “Tier 2″ level central air conditioning system?
  23. I replaced my existing CAC system with an ENERGY STAR qualified system before January 1, 2010. Do I qualify for the rebate?
  24. What is an ENERGY STAR qualified air conditioning system?
  25. What’s an ARI Reference Number?
  26. When can I expect my cheque?
  27. Is it possible to check the status of my claim?
  28. How can I find a participating contractor in my area?
  29. Can the Ontario Power Authority or the Heating, Refrigeration and Air Conditioning Institute of Canada recommend a contractor for me to use?
  30. I’ve never hired a contractor. How should I go about it?
  31. How do contractors become program registered contractors in the Cool Savings Rebate Program?
  32. Why do contractors have to be registered to participate in the Cool Savings Rebate Program?
  33. Do contractors have to be a member of the Heating, Refrigeration and Air Conditioning Contractors of Canada (HRAC) to participate in the Cool Savings Rebate Program?
  34. Who is funding the Cool Savings Rebate Program?
  35. Who is the Ontario Power Authority?
  36. What is the Heating, Refrigeration and Air Conditioning Institute of Canada?
  37. How is the HRAI involved in the Cool Savings Rebate Program?
  38. Are there other Programs that I can take advantage of to save electricity and money?

What is the Cool Savings Rebate Program?
Offered by the Ontario Power Authority, this is a program created to inspire customers to purchase and install energy efficient heating and cooling equipment. 
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What is the goal of the Cool Savings Rebate Program?
The goal is to reduce electricity consumption and demand of residential and small business heating and cooling in Ontario.

To accomplish that goal, Ontario residents and businesses (with residential-type systems) are incented to:

  • Replace their existing Central Air Conditioning (CAC) system with an ENERGY STAR qualified system (or better).
  • Replace their existing furnace systems with an eligible mid or high-efficiency furnace equipped with an Electronically Commutated Motor (ECM).
  • Replace a non-programmable thermostat with a programmable thermostat purchased from and installed by a participating contractor.

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How does the Cool Savings Rebate Program work?
Incentives are offered for homeowners and businesses (with residential-type system) replacing their existing furnaces with an eligible furnace that is equipped with an ECM, replacing their existing CAC system with a ENERGY STAR qualified CAC system or purchasing and installing a programmable thermostat to replace their old, non-programmable one.

Please note that to be eligible for the rebates, the above services MUST be performed within the dates noted on the rebates. Once the product has been installed, your participating contractor will complete an online rebate and will email you your rebate details so that you can review the information provided and approve your rebate submission.   
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When does the Cool Savings Rebate Program start and end?
Eligible equipment installed by a participating contractor between January 1, 2010 and December 31, 2010 may qualify for an incentive. Your contractor must enter your online rebate by January 10, 2011 and you must submit your proof of purchase (invoice) no later than February 1, 2011. 
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What is the deadline for submitting my online rebate claim and sending in my proof of purchase?
Claims for eligible ENERGY STAR qualified (or better) CAC system replacements, ECM-equipped furnace installations, and programmable thermostat rebates must be submitted on our online rebate system no later than 11:59 p.m. January 10th, 2011. Consumers must send in their proof of purchase not later than February 1st, 2011 and it may be sent in by one of three different methods:

  • Email
  • Fax
  • Mail – if you choose to mail in your proof of purchase, we recommend Registered Mail – must be postmarked no later than February 1, 2011

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My new equipment was installed before January 1, 2010. Are the rebates retroactive?
All programs have starting and ending dates. For this one, the eligible dates for the work to be performed are January 1, 2010 and December 31, 2010. 
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Who is eligible to receive the rebates?
Any Ontario resident or business (with residential-type systems) who replaces their existing CAC system with an ENERGY STAR qualified system, and/or has an eligible ECM equipped furnace installed to replace their existing furnace and/or installs a new, programmable thermostat is eligible. Be sure to check the specific terms and conditions for each rebate. To ensure your eligibility for the different rebates, have a look at the eligibility rules. Note the dates for participating and claiming your rebate. For detailed rebate rules, See our Terms and Conditions.
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What are the terms of the $125 eligible ECM-equipped furnace installation offer?
For the $125 rebate on the installation of an eligible ECM-equipped furnace:

  • Homeowners and businesses (with residential-type systems) must have an existing mid-efficiency or high-efficiency furnace that’s not currently equipped with an ECM. A new mid-efficiency or high-efficiency furnace equipped with an ECM has to be purchased.
  • Service (including purchase and installation) MUST be performed by a participating contractor with the program.
  • Homeowners and businesses (with residential-type systems) must install a mid- or high-efficiency furnace equipped with an ECM that is on the contractor’s list of eligible products.
  • Your building has fewer than six self-contained residential units, and is zoned residential.
  • Installation must occur between January 1, 2010 and December 31, 2010.
  • Your contractor must enter your online rebate by January 10, 2011 and the proof of purchase for eligible furnace ECM rebates must be postmarked no later than February 1, 2011.

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What’s an ECM Motor?
An ECM (Electronically Commutated Motor) is a brushless motor technology in forced air heating applications that works to reduce the electrical consumption of the furnace motor by as much as 60% (over a standard motor). 
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Do oil, natural gas and propane furnaces qualify?
Yes, as long as they are included on the list of eligible products. 
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Why do electric furnaces no longer qualify for a rebate?
Because this is a rebate program that promotes electricity savings by replacing old inefficient furnaces to ENERGY STAR qualified high-efficiency furnaces, electric furnaces do not contribute sufficiently to electricity savings and therefore are no longer included in the rebates.
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How do I know if the furnace equipment I am purchasing qualifies for the rebate?
Participating contractors have a list, by manufacturer, of the eligible ECM-equipped furnaces. 
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What are the terms of the $25 programmable thermostat rebate?
With the $25 programmable thermostat rebate:

  • The offer applies to customers who don’t currently have a programmable thermostat.
  • Your building has fewer than six self-contained residential units, and is zoned residential.
  • The programmable thermostat MUST be purchased from and installed by a participating contractor.
  • Service MUST be performed between January 1, 2010 and December 31, 2010.
  • Your contractor must enter your online rebate by January 10, 2011 and the proof of purchase for thermostat rebate must be postmarked no later than February 1, 2011.
  • Proof of purchase needs to indicate the word “programmable” in the description of the thermostat and should list the manufacturer’s name and model number.
  • Where the thermostat is offered in combination with other products or services (for example, as part of a purchase of a complete heating and cooling system) the price of the thermostat doesn’t have to be shown separately on the invoice.
  • Where the contractor’s invoice covers only the purchase and installation of a programmable thermostat, and no other pricing information pertaining to the purchase of the equipment or servicing is indicated, the invoice MUST clearly list the price of the thermostat.

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What’s a programmable thermostat?
A programmable thermostat is a device which controls heating/cooling systems according to a set (or programmed) schedule that you determine. The thermostat allows you to automatically change the temperature in your home for different preset periods of time. 
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What are the benefits of installing a programmable thermostat?
A programmable thermostat with a built-in timer lets you automatically change the temperature in your home when you leave for the day, and sets it back automatically to your desired temperature just before you return. Research indicates that the energy savings from thermostat setback is approximately 1% per degree Celsius. 
Properly programmed, these thermostats can easily pay for themselves in the first year. Imagine the savings that could be had over a five or ten year period! 
For example, while you’re home during the hot summer when your CAC is running, your thermostat can be set at 25ºC but when you’re away from the house your thermostat can be programmed for 28ºC.
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I already have a programmable thermostat, but it’s old and I’d like to replace it. Am I eligible for the rebate?
Unfortunately not with this program, residents and businesses (with residential-type systems) who currently have a programmable thermostat are not eligible for the rebate. 
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Why can’t customers who have an existing programmable thermostat get the $25 rebate for installing a new unit?
The goal of this particular program is to encourage those individuals who have not installed a programmable thermostat to do so. That way, they can enjoy the energy and money savings these units make possible. 
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If I purchase and install a programmable thermostat myself, can I get the rebate?
In order to be eligible for the rebate, your thermostat MUST be supplied and installed by a participating contractor. 
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Why doesn’t the Cool Savings Rebate Program allow customers to buy and install programmable thermostats themselves?
It’s important that you take advantage of your participating contractor’s expertise. While having your furnace serviced, have your programmable thermostat installed. Your contractor knows the best thermostat for your system. After it’s installed you’ll be shown how to use it properly to maximize energy efficiency. 
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Why doesn’t the Cool Savings Rebate Program offer rebates for homeowners installing new air conditioning systems?
This program focuses on the estimated 2 million central air conditioning units in Ontario that are running inefficiently or need to be replaced. When those old, inefficient units are replaced homeowners and businesses (with residential-type systems) save on their cooling costs, the government saves money on electricity generation and the environment benefits from reduced emissions. This is just one of the tools we have for helping you control your electricity costs.
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What are the terms of the $250 ENERGY STAR qualified CAC system replacement offer?
The terms are as follows:

  • The installation must be done between January 1, 2010 and December 31, 2010.
  • This is an offer that only applies to customers with existing CAC systems.
  • Your building has fewer than six self-contained residential units and is zoned residential.
  • Your contractor must enter your online rebate by January 10, 2011 and the proof of purchase for ENERGY STAR qualified CAC system rebates must be postmarked no later than February 1, 2011
  • The CAC system must be purchased and installed by a participating contractor
  • ENERGY STAR qualified criteria = minimum 14.5 SEER and 12 EER

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What are the terms of the $400 rebate to customers for the purchase of a replacement stand-alone “Tier 2″ level central air conditioning system?
For this rebate:

  • Installation must be done between January 1, 2010 and December 31, 2010.
  • This offer applies only to customers with existing CAC systems.
  • Your building has fewer than six self-contained residential units and is zoned residential.
  • Your contractor must enter your online rebate by January 1, 2011 and the proof of purchase for eligible Tier 2 system rebates must be submitted no later than February 1, 2011.
  • The system must be purchased and installed by a program registered contractor
  • CEE’s “Tier 2″ level means the installed product must be at least 15 SEER and 12.5 EER.

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I replaced my existing CAC system with an ENERGY STAR qualified system before January 1, 2010. Do I qualify for the rebate?
No, to be eligible for the rebate, the installation of the replacement system must be done between January 1, 2010 and December 31, 2010. 
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What is an ENERGY STAR qualified air conditioning system?
The ENERGY STAR rating lets consumers know that any product carrying this designation meets or exceeds a premium level of energy efficiency. ENERGY STAR in Canada is a voluntary arrangement between Natural Resources Canada’s Office of Energy Efficiency and organizations that manufacture sell or promote products that meet the ENERGY STAR levels of energy performance. To learn more, visit www.energystar.gc.ca
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What’s an ARI Reference Number?
To qualify for the Cool Savings Rebate , the newly installed system must include an ENERGY STAR rated outdoor unit matched to a properly sized and specified indoor evaporator coil. 
The ARI/CEE Verified Directory is the reference source for the new rebate fulfillment house when processing claims for ENERGY STAR qualified systems. Systems not listed on this database will not be accepted for claims. The ARI Reference number is MANDATORY and MUST be provided on the online rebate submission form. If not, the contractor will receive a letter from the new rebate fulfillment house requesting this information. A copy of this letter will be sent to the customer. Online rebate submission forms without the ARI Reference Number will be held up until an ARI Reference Number is obtained. 
If you have questions or would like to know more about the ARI/CEE website, please contact HRAI. 
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When can I expect my cheque?
After the proof of purchase is received and provided the rebate application is approved, it usually takes between 4 to 8 weeks for the rebate cheque to arrive. Make sure the equipment meets the eligible requirements and that all of your documentation is in order. Check to make sure that the original invoice has been also been submitted.   
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Is it possible to check the status of my rebate submission?
Yes. You have two ways to check the status of your rebate submission:

  • By accessing the online rebate form you’ve already approved.
  • You may also check the status of your rebate by calling 1-877-797-9473.

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How can I find a participating contractor in my area?
For the complete list of registered contractors, simply click here or call 1-877-797-9473. 
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Can the Ontario Power Authority or the Heating, Refrigeration and Air Conditioning Institute of Canada recommend a contractor for me to use?
Unfortunately not. The Ontario Power Authority (OPA) and the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) do not endorse contractors participating in the Program. We make no representations, warranties or guarantees as to, and assume no responsibility for, the conduct, products or services of or provided by the program approved contractors. 
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I’ve never hired a contractor. How should I go about it?
To get you started, please check out this website for tips on selecting and hiring a furnace or air conditioning contractor:http://www.hrac.ca/pages/consumertips.htm
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How do contractors become program registered contractors in the Cool Savings Rebate Program?
To register with the program, contractors must meet the following eligibility requirements:

  • For ECM-equipped furnace installations: TSSA Registration number to confirm licensed technicians (Gas Technician 1 or 2 or OBT 1 or 2 certification number).
  • For ENERGY STAR qualified CAC system replacements: 313A Refrigeration and Air Conditioning license or a 313D Residential Air Conditioning License
  • Minimum of $2 million in liability insurance coverage.
  • Letter of clearance from WSIB. (If the contractor is a sole proprietor, then they are WSIB exempt.)
  • Signed Contractor Participation Agreement (Click here to download agreement)

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Why do contractors have to be registered to participate in the Cool Savings Rebate Program?
To register, all of the contractors must complete a detailed orientation session to become knowledgeable about all aspects of the program. During the registration process they will need to confirm that they do have the qualified technicians needed to perform the required work. They’ll also need to present the necessary business licenses. We want to ensure they meet our requirements.  
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Do contractors have to be a member of the Heating, Refrigeration and Air Conditioning Contractors of Canada (HRAC) to participate in the Cool Savings Rebate Program?
No. Non HRAC-members are able to participate in the Program if the owner provides the following:

  • For ECM-equipped furnace installations: TSSA Registration number to confirm licensed technicians (Gas Technician 1 or 2 or OBT 1 or 2 certification number).
  • For ENERGY STAR qualified CAC system replacements: 313A Refrigeration and Air Conditioning license or a 313D Residential Air Conditioning License.
  • Minimum of $2 million in liability insurance coverage.
  • Letter of clearance from WSIB. (If the contractor is a sole proprietor, then they are WSIB exempt.)
  • Signed Contractor Participation Agreement (Click here to download agreement)

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Who is funding the Cool Savings Rebate Program?
The Ontario Power Authority is funding this rebate program. 
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Who is the Ontario Power Authority?
The Ontario Power Authority was established under the Electricity Restructuring Act, 2004 and commenced operations in January, 2005. It is a not-for-profit corporation without share capital and is governed by an independent Board of Directors, with its activities and programs directed by a Chief Executive Officer. The OPA reports to the Ontario Legislative Assembly through the Minister of Energy and is licensed and regulated by the Ontario Energy Board. 
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What is the Heating, Refrigeration and Air Conditioning Institute of Canada?
The Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI), is the national HVACR industry association. HRAI is a partnership of industry sector organizations that represents Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) manufacturers, wholesalers and contractors who provide the Canadian public with products and services for indoor comfort and essential refrigeration processes. 
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How is the HRAI involved in the Cool Savings Rebate Program?
The HRAI is providing administrative and technical support to the Ontario Power Authority in the design, management and execution of the program. 
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Are there other Programs that I can take advantage of to save electricity and money?

peaksaver®
Sign-up and give your local electricity utility permission to cycle down your central air conditioning on sweltering summer days and receive $25. Click here for more information.


The Great Refrigerator Roundup
Interested in saving between $120 - $150 per year in electricity?  Book an appointment and we’ll come pick it up for FREE – we’ll even haul it out of your basement for you. While we’re there, we can also remove your old freezer or room air conditioner or dehumidifier. To book your appointment or to learn more, click here.

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Generac Muskoka Certified Service Dealer

Tuesday, January 26th, 2010

Generac Generator Muskoka Certified Service Dealer

Is a hybrid right for me to heat my Muskoka home or cottage? Furnace and Air Source Heat Pump

Friday, December 11th, 2009


Hybrid system logo
Is a
hybrid right for me?
The key to getting the most economy out of a hybrid is identifying the economic balance point temperature. This is the temperature in which a furnace begins heating the home for fewer costs than the heat pump. A contractor can simply calculate this using the manufacturing heat pump and furnace ratings and local utility costs. A hybrid system is unlikely to be cost effective if the economic balance point is higher than 35° F. 

If the balance point falls below 35° F, then there is a better chance a hybrid will be the choice system, but only a contractor can determine the true savings vs. investment decision. Factors such as home structure, equipment selection, local utility costs, weather and usage will all play a role in determining the final economic benefit. 

More than likely, if you already have a furnace and an air conditioner, a hybrid will have a payoff. If you have short summer seasons and reasonable fuel rates, like Alaska, then a hybrid is probably not the right choice. If you have short winters and long summers, like parts of Florida, then a heat pump system to heat the home may still remain the right system economically.

What is a hybrid system and how can it help heat my Muskoka home?

Friday, December 11th, 2009

Hybrid System LogoMost consumers are familiar with the term “hybrid” in reference to cars that combine electric and gas fuel for better performance. Long before dual-fuel cars were on the market, a consumer could get a dual-fuel heating and cooling system. A central hybrid comfort system uses gas and electric heat to reduce heating expenses in the winter while also keeping your home comfortable. It is one of the most economical type of system that does not compromise comfort.