Q: Is the internet connection to my Smart thermostat secure?
Yes. ecobee’s smart Thermostat uses the same types of security measures found on internet ecommerce sites. Your account is password protected, our portal is authenticated with digital certificates and the communications between your web browser, your thermostat and our portal all use secure 168 bit SSL encryption.
Q: Can I install the thermostat myself?
We recommend that the ecobee Smart Thermostat be installed by a certified HVAC Contractor.
Q: Where can I get one?
Call Gravenhurst Plumbing, Heating & Electric at 705.687.3402 ext 6 or info@gravenhurstplumbing.com
Q: Does ecobee support zoning?
The ecobee Smart Thermostat is compatible with Zone Controllers. One ecobee Smart Thermostat is required per zone and this will allow you to access each zone remotely through one web-portal account. We provide a handy “grouping” feature so that when you make a change on one thermostat, it can automatically propagate to all other thermostats in the group.
Q: What is the power adaptor used for?
The ecobee system is comprised of two parts, the Smart Thermostat and the Equipment Interface Module. The Equipment Interface Module is installed in your furnace/utility room and connected to your furnace, air conditioner, etc. There is an ac power adapter that plugs into a standard outlet and then into the Equipment Interface Module. You will need an ac outlet somewhere in your utility/furnace room.
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